1. Introduction
This Privacy Policy describes how Delifin ("we", "us", or "our"), operating the taksifi customer mobile application (com.delifin.customer), collects, uses, stores, and protects your personal information when you use our food delivery services.
2. How We Use Your Information
- Process and deliver your food orders.
- Manage your account and wallet balance.
- Send order status updates and promotional notifications (with your consent).
- Improve our services and customer experience.
- Prevent fraud and ensure platform security.
- Comply with legal obligations.
3. Sharing of Information
We may share your information with:
- Restaurants and delivery partners to fulfill your orders.
- Payment processors to complete transactions.
- Service providers who assist with hosting, analytics, and notifications.
- Legal authorities when required by law.
We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for legal, accounting, or dispute resolution purposes, after which it is permanently deleted or anonymized.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information in your account settings.
- Delete your account and associated data (see our Account Deletion page).
- Request deletion of specific data (see our Data Deletion page).
- Withdraw consent for marketing communications.
6. Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and secure server infrastructure to protect your data. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: support@delifin.online